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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
With all your data in Kustomer’s platform, agents and automation can take action to keep customers informed and engaged with your brand.
• Solve customer problems before they know one exists
• Create customer segments to send personalized offers
• Build segments to engage with high value customers
It’s a new type CRM for customer service that drives smarter data-driven processes so you resolve more conversations quickly.
• See all customer info on single timeline
• Take requests from anywhere, reply in a single thread
• Configurable interface to automate repetitive tasks